Write to the Editorial Desk in Alexandria
All inquiries reach the same Mostafa Kamel Street inbox — plan questions, sample quarterly Mediterranean note requests, corrections to published heritage notes, press queries and individual reader feedback. We answer general email within two business days, Notes Subscriber within one business day, and Itinerary Note subscribers on the same business day. Press inquiries get a one-business-day window.
The five most common reasons readers write to us are: asking the desk to verify or expand a published note; requesting a sample quarterly Mediterranean note before subscribing; sending corrections to a published note; proposing a group or institutional subscription; and requesting a custom Itinerary Note trip plan. All five are welcome and the form below sorts each to the right editor without an internal handoff that could lose the message.
Write to the Desk
Use the form below or write directly to [email protected]. Required fields are marked with an asterisk. We never sell, rent or share email addresses, and this site runs no advertising trackers or social-media pixels, so submitting the form does not subscribe you to anything beyond the immediate reply from the editorial desk.
If you are requesting a sample quarterly Mediterranean note, please mention the format (PDF or print) and the postal address for the printed version. Cairo addresses usually receive the print copy within three to four working days; international addresses receive the PDF facsimile by email the same day if you write during office hours.
What happens after you send
The form posts to the same inbox as direct email. There is no ticketing system, no automated robot reply and no spam-graded queue. An editor on duty reads incoming messages twice a day during the working week, sorts them by topic, and either answers immediately or passes them to the editor responsible for the relevant region. The reply comes from the editor who actually walked the site you are asking about.
Notes Subscriber and Itinerary Note subscribers are tagged in the inbox so their messages move to a faster queue. The volume of Itinerary Note custom work is capped intentionally — we accept a limited number of new Itinerary Note subscribers per quarter so we can keep the same-business-day commitment honestly. If a quarter is full, we tell you up front and propose a starting date in the following quarter.
For corrections to a published note, the fastest route is the same email address with "correction" in the subject line. Sherine, our fact-checker, picks these up directly and the correction note appears at the top of the affected piece, usually within 24 hours of receipt. Substantial corrections that change a score or verdict carry attribution unless you prefer to remain anonymous.
If your inquiry is genuinely time-sensitive — for example you are arriving in Alexandria or Cairo within the next 48 hours and need urgent advice about a closure or restoration — mark the subject line "urgent" and we move the message to the front of the queue. Genuine urgent messages remain rare; we treat them seriously when they arrive.
Press inquiries — journalists or publications wanting to quote Gran Museu editors or cite our archive — should mark the subject line "press". We are happy to be quoted on the record and do not require sign-off rights. Academic citation requests with proper attribution are routinely granted, and the editorial desk will provide direct written quotes when asked. Image-rights inquiries are handled individually because the photographs in our notes are taken by editors during fieldwork and the rights are managed per piece.